The service is expected to reduce administrative and security overhead at jails by more than 60% as large number of visitors have to put in a manual request for visit approval and visit in person for knowing the status of approval and for meeting the inmates.
Through e-mulakat service, visitors can make an online request, know the status of approval through SMS/ email notification and schedule an online meeting. The VLE will charge Rs 30 for 15 minutes of video conferencing service from the citizen.
